Frequently Asked Questions

Everything you need to know about your Montigo experience.

How long does shipping take within Singapore?

We offer standard delivery within 2 to 4 business days. During peak periods or sales events, delivery may take up to 7 business days.

What is the warranty period for Montigo products?

All Montigo drinkware comes with a 12-month limited warranty covering manufacturing defects. Please retain your proof of purchase for any claims.

Can I return my order if I change my mind?

We accept returns for unused items in their original packaging within 7 days of receipt. Due to hygiene reasons, items that have been used or washed cannot be returned.

Are Montigo bottles BPA-free and safe for hot drinks?

Yes, all our products are crafted from high-quality, BPA-free 304 stainless steel. Our double-wall vacuum insulation is designed to keep drinks hot for up to 12 hours and cold for up to 24 hours.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), GrabPay, and ShopBack PayLater for interest-free installments.

How should I clean and maintain my Montigo bottle?

We recommend hand-washing your bottle with mild soap and warm water. Avoid using abrasive cleaners or placing the bottle in the dishwasher to preserve the exterior finish.